Support Services

Helping small businesses and entrepreneurs with solutions to set, manage and sustain a productive alignment between people, processes and business goals.

Organizations will often encounter issues where goals, processes and people are not aligned.

Together, we will establish awareness of what needs to change, break down the problems that have been identified into smaller components and determine priorities and roadmaps of solutions.

At all times, we ensure people remain involved and processes are remapped to achieve defined outcomes. 

Change Management

Using a structured approach based on Prosci standards, we work together to prepare teams for success. Together, we build out action plans promoting awareness while proactively handling resistance and ensuring successful transformation.

Streamline Processes

We examine current business processes and provide advice to enhance the efficiency and streamline the flow of work within teams and across departments. We enable standardization and documentation to support the automation of processes and procedures.

Performance & Rewards 

Performance and rewards management is a vital part of any business. Performance plans are personalized to bridge the gap between talents and business goals. Rewards management focuses on compensation solutions that attract and sustain competitive talent. 

Organizational Design

Together, we analyze your business visions and create departmental scopes, policies, jobs and organizational structures that avoid ambiguities and eliminate overlaps in the workplace to ensure that your in-house dynamics are aligned with your business goals.

Our Process

Step One

Discovery

Through discovery, we explore the problems and opportunities as well as the scope of services that we can provide. We can then decide on the best solution for your organization.

Step Two

Opportunity

We work with your subject matter experts to analyze current trends and search for potential opportunities and decide on the best course of action.

Step Three

Road Map

Agree on a roadmap of solutions and priorities that answer the most critical needs as well as  addressing potential quick wins.

Step Four

Deliver Solutions

We will work with your team to provide seamless solutions that exceed expectations.

Frequently Asked Questions

Who are these services for?

The Support Services are mainly offered to small business clients who invest in leadership coaching programs, @me for business or Talent Solutions and want to ensure that the way they are organized is sustainable and will make the most use of their investments. 

Do you offer HR consulting?

At this time, there are no services offered that include compliance with local rules and regulations however we can work with you to set strategic frameworks in place for performance management and talent management.

Why do processes need streamlining?

Mapping your processes helps you reveal overlapped activities, loops and outdated practices. Once streamlined, it can save your employees time, allowing them to focus on their development while helping you realize opportunities that will enhance productivity.

When is the best time to start change management?

The best time to start is before you start anything! A common mistake is to try and manage a change after it starts. But to successfully sell and implement any change, you want to start planning it, proactively deal with potential resistance, communicate the expected changes and prepare for needed trainings as part of your project implementation.

@me Frequently Asked Questions

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